Part-Time/Seasonal Customer Service Rep

Overview

Customer Service Representative (CSR) \u2013 Seasonal (Part-Time)

 

Bloomington, MN | Part-Time | Seasonal | Flexible Schedule

 

About Us

 

At Hero, we\u2019re more than a service provider\u2014we\u2019re a trusted partner in delivering comfort, safety, and peace of mind to our community. Our team is committed to creating a seamless, high-quality experience for every customer from their first interaction through the completion of their service.

 

 

About the Role

 

Looking for a summer role that builds real career skills and works around your schedule? We\u2019re hiring part-time, seasonal Customer Service Representatives to support our team during a busy season.

 

In this role, you\u2019ll help customers through digital communication channels and manage scheduling tasks that keep our operations running smoothly. This is a task-based, fast-paced role where you\u2019ll gain hands-on experience in customer service, operations, and business systems.

It\u2019s a great fit for college students or anyone early in their career looking to gain experience, earn income, and still enjoy a flexible summer schedule.

 

What You\u2019ll Do

• Respond to customer inquiries via email, text, and online channels


• Schedule, reschedule, and confirm service appointments accurately


• Help maintain a full and efficient schedule by managing appointment availability


• Work with internal teams to ensure a smooth customer experience


• Resolve basic customer concerns and escalate when needed


• Enter and update customer information with high attention to detail


• Manage a steady stream of tasks while staying organized and on track

 

What We\u2019re Looking For

• Current college student, recent graduate, or early-career professional


• Strong written communication skills and attention to detail


• Comfortable working with computers and learning new systems quickly


• Organized, reliable, and able to stay focused in a fast-paced environment


• Self-motivated and able to work independently


• Positive attitude and willingness to learn

 

Why This Role is a Great Fit for Students

• Flexible scheduling: Work hours that can fit around classes, internships, or summer plans


• Real-world experience: Build valuable skills in customer service, operations, and business tools


• Short-term commitment: Ideal for summer break or seasonal availability


• Path to more: Opportunity to return for future seasons or move into long-term roles

 

What Success Looks Like

• Timely, professional communication with customers


• Strong productivity and ability to manage multiple tasks


• Reliable and consistent execution of daily responsibilities

 

Schedule & Compensation

• Part-time seasonal role (hours vary based on your availability and business needs)


• Flexible shifts available


• Opportunity to pick up additional hours during peak periods


• Hourly pay based on experience


• Performance-based incentives may be available

 

Why Join Hero?

• Flexible work that fits your life\u2014not the other way around


• Gain experience that stands out on a resume


• Supportive, team-oriented environment


• Opportunity to grow into future roles within the company

Posted Min Pay Rate

USD $22.00/Hr.

Posted Max Pay Rate

USD $22.00/Hr.

Full job description available on the employer's site.