Field Operations Specialist

About the Role 

Appen is looking for motivated, people-oriented Field Operations Specialists to support a time-sensitive AI data collection program. In this role, you will operate as an on-the-ground representative for Appen, signing up commercial businesses to paid AI data programs, and guiding them through onboarding and setup. This is a hands-on, field-based role that combines sales skills, relationship management, training, and reporting. 

What You’ll Do 

Business Outreach & Onboarding 

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  Canvas assigned commercial areas, visiting businesses across hospitality, retail, manufacturing, cleaning, construction, and other workplace settings. 

  
  

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  Pitch the opportunity to business owners and managers, explaining the program clearly and answering questions. 

  
  

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  Sign up business to the paid AI data program and acquire consent and coordinate employer approval for on-site filming. 

  
  

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  Distribute required equipment (head-mounted camera straps) and ensure businesses have everything needed to participate. 

  
  

Training & Quality 

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  Train business participants on filming requirements, including camera setup, approved task types, technical specifications, and upload procedures. 

  
  

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  Review initial test clips with participants to confirm compliance before they begin full sessions. 

  
  

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  Provide ongoing guidance and troubleshooting support to active participants. 

  
  

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  Ensure all participants understand and comply with privacy, consent, and safety guidelines. 

  
  

Tracking & Reporting 

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  Maintain accurate daily logs of businesses visited, outcomes (onboarded, declined, follow-up needed), and feedback received from declines. 

  
  

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  Submit daily reports to the Appen project team covering outreach volume, conversion rates, and a rolling forecast of expected active participants. 

  
  

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  Flag issues, blockers, or patterns proactively so the project team can respond quickly. 

  
  

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  Use Appen-provided tracking tools and templates to ensure consistent, reliable reporting.