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Livech

Barista - Luckies - Part-Time - Maryland

Livech
In-Person Hanover, MD Food & Hospitality

Job Description

Min Compensation

USD $16.00/Hr.

Max Compensation

USD $16.00/Hr.

Overview


Why We Need Your Talents:


 


The Barista plays an important role in creating a welcoming and memorable experience for every guest by preparing high‑quality coffee, tea, and specialty beverages with consistency and care. Your ability to engage warmly with guests, maintain a clean and organized workspace, and uphold exceptional service standards helps ensure that each visit reflects the hospitality and excellence of the Live! brand. Through attention to detail, product knowledge, and a genuine passion for guest service, you help create a comfortable environment where guests feel valued and enjoy a refreshing, enjoyable break during their visit.


 


Compensation: $16.00/hr


Responsibilities


Where You'll Make an Impact:



  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Live! Casino & Hotel.

  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

  • Anticipates customer and store needs by constantly evaluating the environment and customers for cues.

  • Communicates information to the manager so that the team can respond as necessary to create the Third Place environment during each shift.

  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

  • Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

  • Follows Live! Casino & Hotel operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

  • Maintains a clean and organized workspace so that partners can locate resources and products as needed. 

  • Provides quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products.

  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods. 

  • Maintains regular and punctual attendance.


Skills to Help You Succeed:



  • Ability to learn quickly.

  • Understand and carry out oral and written instructions and request clarification when needed.

  • Work as part of a team.

  • Build relationships.

  • Strong interpersonal skills.

  • Flexible work schedule.

  • Utilizing conversational skills to engage with and understand our guests.


    • Discovering and responding to customer needs through clear and pleasant communication.


  • Prepare food and beverages to standard or customized for recipes.


Qualifications


Must-Haves:



  • High school diploma or equivalent GED

  • One (1) or more year(s) of experience. 

  • Must be able to obtain and maintain an Alcohol Beverage Control card and any applicable health certifications.


Physical Requirements:



  • Ability to stand for long periods of times without sitting or leaning.

  • Ability to bend, stoop and reach while assisting guests. 

  • Ability to carry trash bag weighing up to 25 lbs.

  • Use of stairs and elevators


Working Conditions:



  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees

  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

  • You will work in an environment where smoking is allowed.


 


Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees.


What We Offer


Perks We Offer You



  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:

    • Free Basic Life Insurance

    • Free Short Term & Long-Term Disability

    • Generous retirement savings options

    • Paid Time Off

    • Tuition Reimbursement


  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)

  • Training and pathways for career growth

  • Robust Rewards & Recognition Programs

  • Annual Merit Based Pay Increases

  • Discretionary Performance Bonuses

  • Discretionary Service Bonuses

  • Free parking

  • Free food and discounted meals

  • Live! Hotel, Food & Beverage, and Entertainment Discounts


Life at Live!


Individuals chosen to be part of the Live! Team can expect:



  • To be part of an exciting experience unlike any other in the market.

  • To be given the power and responsibility to put service and community first.

  • To come together as a strong team, while valuing and celebrating our diversity.

  • To be given the tools, resources, and opportunity to grow in their career.

  • To work hard and have fun.

  • Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.

  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!

  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

  • You will work in an environment where smoking is allowed.

Full job description available on the employer's site.

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