Client Care Technician/ Specialist (PT)

Overview

Maryville, IL | Part-TimeEvening, overnight, and weekend shifts eligible for shift differential

Share your recovery journey for the benefit of others and experience the satisfaction of helping to facilitate self-directed recovery. The Client Care Technician / Specialist provides recovery-focused, trauma-informed support to individuals receiving residential and crisis services. This role empowers clients to build hope, wellness, and independence while supporting a safe, welcoming, and therapeutic environment.

This part-time position is based in Maryville, IL, with evening, overnight, and weekend shifts available and eligible for shift pay differentials.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Responsibilities

Client Support & Engagement

• Guide the Recovery Journey: Support clients by observing their progress, stepping in when needed, and reporting on how they are meeting their personal goals.




• Promote Empowerment: Use a "recovery-first" mindset that emphasizes hope and respect. You\u2019ll help clients regain control of their lives through trauma-informed care and supportive language.




• Lead Daily Activities: Work with the clinical team to facilitate scheduled group activities and keep the daily routine on track.




• Mealtime & Wellness: Assist with meal preparation and join clients during mealtimes. When nursing staff aren't available, you will observe clients as they take their prescribed medications, following all safety protocols.

Admissions & Logistics

• Welcome New Clients: Assist with the intake process by orienting new arrivals to program rules, helping them settle into their rooms, and conducting an inventory of their belongings.




• Provide Transportation: Drive clients to medical appointments, recreational outings, and other necessary community events.




• Team Coverage: Act as a backup for Residential Recovery staff to ensure every individual entering treatment feels welcomed and supported.

Safety & Communication

• Monitor Facility Safety: Maintain a secure environment by monitoring surveillance equipment, answering calls, and reporting any facility issues immediately.




• Document & Report: Keep accurate records of safety checks, shift logs, and incident reports. You\u2019ll also ensure a smooth "hand-off" during shift changes by providing thorough updates and client counts to the incoming team.




• Maintain Professionalism: Uphold Chestnut\u2019s standards for excellent customer service and strictly protect the confidentiality of all client and organizational information.




• Adapt as Needed: Handle other duties as they arise or as coordinated with your supervisor to keep the program running smoothly.

Open Positions / Shifts

Men\u2019s Residential Unit\u2022 Every Sunday and Monday | 3p to 1130 p 

Qualifications

\u2022 Must be at least 21 years of age with a high school diploma or equivalent and a demonstrated interest in social services\u2022 High school diploma or equivalent with five (5) years of experience in mental health, substance use, or other social services OR\u2022 Bachelor\u2019s degree OR\u2022 A combination of college coursework and experience totaling five (5) years OR\u2022 Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) certification (required for Specialist title)\u2022 Ability to obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two (2) years of hire\u2022 Ability to work effectively in a team environment and accept supervision\u2022 Experience in peer recovery, mental health, substance use, or social services preferred\u2022 Valid driver\u2019s license, private automobile insurance, and insurability\u2022 Basic computer proficiency, including Microsoft Word, email, and electronic medical record (EMR) systems

Are you intrigued by this job but don\u2019t meet every single requirement?Research shows that women and people of color are less likely to apply for jobs when they don\u2019t meet every qualification. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you\u2019re excited about this role but your experience doesn\u2019t line up perfectly, please apply anyway\u2014you may be a great fit for this or another opportunity.

CompensationThe anticipated starting pay for new hires for this position is $17.00 \u2013 $22.00 per hour, with shift differentials available. Compensation is based on job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Chestnut offers a new salary structure and robust benefits!

EOE \u2013 Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

  Check out additional benefits here!

Full job description available on the employer's site.