Job Description
We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Friendly and customer-focused Food Server with experience providing prompt, professional service. Skilled in taking accurate orders, serving food and beverages, handling customer requests, processing payments, and maintaining cleanliness and food safety standards. Strong communication and multitasking abilities with a proven commitment to delivering exceptional guest experiences and supporting team success. Reliable, detail-oriented, and dedicated to creating a welcoming dining atmosphere for every customer.Job Description
- Greet and seat guests in a friendly and welcoming manner.
- Present menus, take orders, and answer questions about menu items.
- Provide recommendations and upsell specials or additional items.
- Input orders accurately into the POS system and ensure timely delivery to the kitchen.
- Serve food and beverages promptly and courteously.
- Check back with guests to ensure satisfaction and address any concerns.
- Monitor table cleanliness and promptly clear dishes and utensils.
- Prepare and deliver accurate checks, handle payments, and process transactions.
- Maintain knowledge of menu items, ingredients, and allergens.
- Adhere to food safety and sanitation standards.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Assist with opening and closing duties, including setup and cleanup.
- Uphold a positive attitude and teamwork mentality.
- Attend training sessions and staff meetings as required.
- Handle guest inquiries, complaints, and feedback professionally and promptly.
- Follow all company policies, procedures, and regulations.
- Maintain a neat and professional appearance at all times.
- Perform additional tasks and responsibilities as assigned by management.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Full job description available on the employer's site.