Front Desk Agent - 3rd Shift, Part Time

Overview

$16.00/hour

Ages 18+

At Cedar Point, work is FUN! Working as a Front Desk Agent - 3rd Shift, means you will provide exceptional service to all guests staying at Sawmill Creek Resort. You’ll also… 

• Contribute to an amazing guest experience at Sawmill Creek.


• Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and other various add-ons, answer questions in person and over the phone.


• Act as Manager on Duty (MOD) of Sawmill Creek Resort overnight.


• Learn and utilize the hotel Property Management System.  

Some of our amazing perks and benefits: 

• Paid training and FREE uniforms! 


• FREE Admission to Cedar Point and other Cedar Fair parks! 


• FREE tickets and discounts to local attractions! 


• FREE tickets for family and friends! 


• 20% discounts on food and merchandise! 

• Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities

• Ability to work 3rd shift


• Ability to maintain guest information, including credit card information, in a secure and confidential manner.


• Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.


• Ability to solve guest related concerns in a positive and professional manner.


• Maintain open communication with other shifts and Front Office Manager.


• Provide guest service according to Six Flags standards when serving the guest or working with subordinates.


• Maintain cleanliness and safety in assigned work area and perform all duties in compliace with Six Flags Safety Guidelines.


• Meet Six Flags attendance requirements.


• Other duties as assigned.

Qualifications

• Must be able to work 3rd shift.


• Ability to learn and use the hotel Property Management System (Opera).


• Ability to work nights, weekends, and holidays to meet business needs.


• Ability to remain calm during emotionally charged situations.


• Ability to stand for long periods of time.


• Ability to pass a mandatory (or random) drug test, per Company Policy, unless prohibited by state or provincial law.


• Must be 18+.


• Ability to pass a background check.

Full job description available on the employer's site.